Appointment Scheduling Specialist – Family Care

Fast-paced, high volume Dept Name department is looking for top skilled Appointment Scheduling Specialist. Is that you?

Work location: 3142 Horizon Rd. Suite 209, Rockwall, TX 75032

Work Environment: Family Care

Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm

Position Highlights

Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.

Here’s What You Need

• High School Diploma or equivalent (required)
• 2 years related experience in a Healthcare environment (preferred) but not required
• Prior medical insurance experience (preferred)

A successful Appointment Scheduling Specialist will

• Require strong customer skills
• Have good oral and written communication skills
• Possess a strong work ethic and a high level of professionalism
• Be a team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

Delivers care to patients utilizing the Appointment Scheduling Specialist Process

• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.
• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.

Additional perks of being a Texas Health Appointment Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.
• Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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