Job description

Company Overview:

Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth. Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio

Position Overview:

Extron Application Engineers provide tier two support for Extron products and technologies to a well-established base of professional audiovisual integrators and engineers. Applications Engineers interface with customers through phone and e-mail correspondence to provide support for our products and services, and to ensure complete customer satisfaction. Applications Engineers also work with the sales team as a technical advisor for Extron product applications, product recommendations, and systems design.

Responsibilities:

• Maintain in-depth knowledge of Extron products and technologies.
• Identify solutions for technical support scenarios, product selection and system design for audio visual system applications.
• Assist customers by providing technical information and support for Extron products and technologies.

Qualifications:

• BSEE / BSCE Degree (transcripts required). New graduates welcome!
• Analytical and problem-solving skills
• Ability to communicate concise and comprehensible presentations to small and large groups

• Expertise on MS Suites including Word, Outlook, Excel and Power Point

• Strong communication, interpersonal and organizational skills
• Ability to work well in a fast-paced professional office environment
• Some travel may be required.

For 35 years, Extron, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional AV system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional AV industry.

As an industry leader, Extron is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset.

We are currently seeking quality individuals who can help us grow, and who desire to achieve a professional and rewarding career opportunity. Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more!

Extron is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please No Phone Calls
EOE M/F/V/D

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Raleigh, NC 27604: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Preferred)

Work Location: One location

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