Answering Service Rep- Part Time

Full Time
Remote
Posted
Job description
Details
  • Department: RN Triage and PAAS
  • Schedule: 20 hours a week, 5:00pm-10:00pm evenings
  • Location: Remote

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

  • Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.


Responsibilities

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.
  • Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
  • Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
  • Coordinate and communicate schedules.
  • Assist with coordination of activities related to insurance pre-certification/authorization.
  • Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Requirements

Education:
  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
    • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences
  • Answer incoming calls after hours for medical practices and providers
  • Receive inbound calls, greet caller, establish reason for call, contact provider if necessary
  • Data Entry, ability to multitask. computer and organizational skills are required.
  • Phone etiquette with excellent verbal and written skills.
  • The ability to work under pressure.
  • Quiet place to accept calls when working from home is required
  • Call Center experience preferred

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.


Equal Employment Opportunity Employer

Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

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