At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The Alliances & Airline Partnerships team is responsible for defining and executing Hawaiian’s long and short term strategic plans for airline partnerships. The team acts as the primary contact for our airline partners and manages the essential agreements and infrastructure to exchange traffic back and forth. We are looking for an individual with a strong aptitude for quantitative modeling, comfort with complex data, and an ability to combine big-picture thinking with attention to detail.

This role is located in Honolulu, Hawaii and is currently a hybrid opportunity.

Key Responsibilities

• Assess the airline landscape and current partnership portfolio. Provide strategic recommendation for new partners and/or changes to existing partnerships
• Implement new airline alliance and interline agreements
• Manage on-going maintenance of existing airline partnerships
• Leverage data from multiple groups (Revenue Management, IT, Sales and Revenue Analytics, Airport Operations, Reservations, etc.) to create reports on a regular basis (weekly, monthly, quarterly) for internal presentation on the performance of codeshare and interline partnerships
• Drive insightful data analysis of our current partners focused on value added revenue/ volume rather than just absolute numbers. Develop associated reporting to measure
• Evaluate partner route networks and connectivity to provide new recommendations for codeshare markets and flights
• Monitor partnership operational performance and customer complaints. Troubleshoot reoccurring issues
• Develop a full understanding of the PNR and customer lifecycle from booking to ticketing to post departure settlement
• Collaborate with teams throughout the company (Network, Scheduling, Revenue Management, IT, Loyalty, Marketing, Sales, Analytics, Reservations, and Airport Operations)
• Support Hawaiian’s PSS migration from Sabre to Amadeus
• Play an active role as a point-of-contact at Hawaiian Airlines for external airline partners and for internal groups that manage and interact with airline partners.
• Other duties as assigned or directed

Minimum Requirements

• Bachelor’s Degree in a quantitative / analytical discipline or equivalent experience
• 2 years of experience in an analytical role
• Highly proficient in Microsoft Office Suite (Word, Excel, Power Point)
• Experience in writing SQL queries
• Capable of developing high quality, professional PowerPoint presentations
• Superior analytical and communication skills with the ability to negotiate and communicate effectively across job levels and departments
• Excellent teamwork skills
• Advanced aptitude in problem-solving, including the ability to logically structure an appropriate analytical framework
• Ability to work effectively with multiple projects in a fast-changing environment
• Ability to complete day-to-day work with little to no instruction and conduct own quality and sanity checks on data and results

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

Preferred Qualifications

• Experience with Tableau or other similar software
• Master’s Degree in a quantitative / analytical discipline or 4 years of experience in an analytical role
• Previous airline experience
• Understanding of fundamental airline concepts
• Airline reservations or global distribution system knowledge

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)