Summary: The Replenishment position will perform a wide variety of Replenishment duties under the direction of the Department Manager. Replenishment Team Members are responsible for placing and stocking staged product onto the sales floor, assisting customers with loading product into their car and pick-up returned merchandise for restocking.

Essential Duties

Replenishment (Day Stocker/Courtesy Clerk)

• Provide excellent customer service by ensuring that customers are taken to the product and that a Sales Specialist is available for further assistance.
• Assist customers with Carry Out radio calls by carefully loading product into customer vehicles in a professional manner
• Provide customer services such as cutting keys as needed
• Responsible for returning returned items to shelves
• Assist in all store requests such as but not limited to re-stocking returns, retrieving carts and baskets from the parking lot, emptying recycling and/or trash bins, cleaning restrooms
• Cross trained to answer 214s by ringing on a register during peak/busy times
• Regular and predictable attendance

Replenishment

• Responsible for removing empty pallets from the sales floor immediately

• Ensure that safety is the number one priority by utilizing equipment (i.e., stock picker, pallet jacks, etc.) safely, cleaning up spills per 3E hazmat guidelines and keeping aisles clear while stocking
• Stocks shelves, counters or tables with merchandise as requested
• Equipment Operation such as pallet jacks, forklifts, order pickers, saws and specialty equipment where needed
• Ensure accurate stocking of product home from the U-boats or pallets of freight by aisle and direction given from Manager/Coordinator
• Matching model/item numbers from package to shelf. Solving discrepancies issues with a handheld
• Responsible for identifying overstock product with handheld device, box product, create appropriate label and place in overhead
• Maintain a safe work area by consistently breaking down boxes and ensuring a clean work area by cleaning up any packaging and zip ties in the area during and after stocking
• Responsible for bringing boats and pallets to the sales floor for TMs to work on

• Strong knowledge of process and product location

• Regular and predictable attendance

Knowledge, Skills and Abilities:

• Attention to detail for reading skus and product placement
• Ability to work independently for large portion of the shift
• Ability to work well within a Team environment to reach a common goal
• Ability to learn, process training/information/feedback and execute workload
• D365 POS and handheld: ability to identify product and create labels from label maker

Physical Demands:

The Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

What’s in Friedman’s toolbox for Team Members

• 401(k) match up to 3% and 50 cents on the dollar for any amount greater than 3% up to 5%
• Medical, Dental and Vision bundled benefit plan
• Team Member discount on all merchandise
• Safety ‘spin-to-win’ opportunities
• Tuition reimbursement to further career path

Location/Hours: This is an exempt position located at the Friedman’s Home Improvement retail store in Santa Rosa, CA. Hours are to meet the needs of the retail business, Sunday – Saturday. Ability to work holidays and weekends required.

Friedman’s Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman’s Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.