Job description

Pay Rate: $14.00/ HR BASE PAY + TIPS (unlimited earning potential) * $500 bonus to all new F/T employees & $250 bonus to P/T employees who successfully complete a 6 Month probationary period*

Position Objective: To help airline passengers whom require / request assistance whilst providing exceptional customer service

FP Shift: 4am - 12pm

PT Shift: 4am - 10am (6hrs)

General Qualifications:

• 18 and over
• Reliable transportation
• High school diploma or equivalent
• Eligible to work in the United States
• Eligible to pass FBI clearance background check
• Passenger Assistant Experience (preferred, but not required)
• Ability to speak a second language is a plus (preferred, but not required)

Seeking Candidates With:

• Professional demeanor
• Greatcommunication skills
• Customer service experience a plus
• A passion for helping / meeting people

Benefits:

• Vision
• Dental
• Medical
• Flexible schedules available
• Ability to gain knowledge of airport / airline operations
• Career growth opportunities into leadership positions within Huntleigh U.S.A

Passenger Assistant Duties, Knowledge and Responsibilities:

• Provide customers with a hospitable experience while maintaining a professional demeanor
• Assist customers in and out of wheelchairs (as needed)
• Responsible for safely transporting passengers throughout airport locations (as requested)
• Provide passengers with general information or directions
• Offer exceptional customer service when interacting with passengers, staff, or general public
• Coordinate with dispatch and airport gate agents for assignments or information regarding airline passengers whom require a Passenger Assistant
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
• Complete incident reports for accidents and out of the ordinary events occurring when assisting or transporting passengers
• Update and maintain wheelchair logs to track trips
• Perform other duties as required

Physical Requirements:

• Must be able to lift, carry / hold 75 pounds or more
• Must be able to lift, squat, stoop, push, stand / bend frequently throughout the course of a shift

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus
• Tips

Ability to commute/relocate:

• Austin, TX 78719: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to Undergo a background screening test?
• What is a good phone number to contact you?

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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