Airport Passenger Assistant (PT GSU ONLY)

Full Time
Atlanta, GA 30354
Posted
Job description

**This position is PT and available only to prescreened GSU students**

Unifi, the largest aviation services provider in North America, is seeking to make immediate hires in Atlanta, the busiest airport in the world.

Benefits

  • $11.25 + tips!
  • Flight privileges for you and your family with Delta Airlines
  • Hotel, Rental car, and resort discounts
  • Discounted MARTA passes & commuter benefits

At Unifi, passenger assistants working in a face-paced environment are crucial to the airport operation. Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance. A successful passenger assistant should work well with customers and be comfortable in busy environments.

Responsibilities

  • Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
  • Oversee all customer services issues related to wheelchair-bound customers.

Qualifications

  • Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.

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