Job description

The Company:

ProCare Hospice of Nevada is a prominent family-owned organization, providing professional and ethical care to patients with a life-limiting illness or poor prognosis, as well as provide on-going support and education to families and caregivers. At ProCare Hospice of Nevada, we believe that treating our patients and our staff like our own family is the only way. It’s the ProCare way.

The Position:

We are looking for a part-time Admissions Coordinator I to add to our Administration Team. The Admissions Coordinator I will assist by managing the registration process of our hospice patients. The schedule for this position is Sundays and Mondays from 10am - 7pm.

• Hourly
• Part-time

The Responsibilities:

• Acts as liaison between Admissions Director and Admissions RNs by ensuring that incoming referral information is disseminated to the correct parties and that all patient information is correctly verified and added to the patient’s medical record and referral report on the CRM
• Communicates with patient, patient family or representative to provide information on the hospice benefit and ensure accurate information is given
• Appropriately educates patient, patient family or representative about hospice services, assessing needs and preferences and referring patient for services needed and desired
• Ensures that admission paperwork has been completed and is scanned into the patient’s hospice medical record
• Maintains schedule of Admissions RN to ensure that all patient assessments are given sufficient time to address patient needs, questions, and concerns
• Communicates findings from Admission Director and Admissions RN to appropriate Physician Liaison so that they can report the outcome of the patient’s assessment to their referral source
• Works with Admissions Director, Admissions RN, and Physician Liaisons to ensure correct information is added to the patient’s hospice medical record after admission
• Completes daily and weekly activity report to communicate progress on referrals, rejected referrals, admissions, and pending admissions
• Ensures that all regulatory standards are met, including State, Federal, CHAP and other regulatory bodies
• Completes all communication and documentation accurately either electronically or in legible writing
• Coordinates patient assignments with department supervisors upon admission
• Sends out admissions texts promptly after patient admission has been completed and approved
• Sends transfer notices to transferring hospice agencies when patient has prior hospice benefits.
• Calls hospice agency to ensure transfer paperwork was received and documents conversation in patient’s medical record
• Supports the philosophy, objectives, and mission of ProCare Hospice of Nevada
• Works well both independently and within the Interdisciplinary Team Structure
• Promotes a team approach through cooperation, mutual respect, flexibility, and dependability

Qualifications and Experience:

• One year experience in hospice, home health or geriatric care preferred, but not required
• Must be able to effectively explain the hospice benefit to the patient or patient’s representative
• Must successful complete a background check pursuant to NRS 449.188 and NRS 179A.100
• Must be able to read, speak, write, and understand the English language
• Must be able to work independently, maintaining organization and accurate information
• Must be able to handle frequent interruptions, be flexible with schedule and effectively time-manage.
• Must be able to cope with emotionally charged situations encompassing, patients, families, and other caregivers
• Must be available for prescheduled evening, weekend, or holiday calls
• Must be able to effectively use all standard office equipment, including MS Office programs and internet-based programs
• Must have reliable transportation required with current auto insurance

Job Type: Part-time

Pay: $26.00 - $28.00 per hour

COVID-19 considerations:
All family's, employees, and patients are required to wear a mask. Common areas are sanitized daily.

Covid-19 vaccine is required for all employees of ProCare Hospice.

Ability to commute/relocate:

• Las Vegas, NV 89123: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Hospice, home health, or generic care: 1 year (Preferred)

Work Location: One location

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