Administrative Support Specialist (TEACCH Chapel Hill)
Full Time
Chapel Hill, NC 27599
$36,120 - $45,833 a year
Posted
Job description
Posting Information
Department
TEACCH - Chapel Hill-427420
Career Area
Administrative/Clerical Support
Is this an internal only recruitment?
No
Posting Open Date
05/12/2023
Application Deadline
05/24/2023
Position Type
Permanent Staff (SHRA)
Position Title
Admin Support Specialist - Journey
Salary Grade Equivalent
GN06
Working Title
Administrative Support Specialist (TEACCH Chapel Hill)
Position Number
00009590
Vacancy ID
P017425
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday – Friday; 8am – 5pm
Work Location
Chapel Hill, NC
Position Location
North Carolina, US
Hiring Range
$36,120 - 45,833
Pay Band Information
To learn more about the pay band for this branch and role, please see
the Career Banding rates spreadsheet.
Position Summary Information
Primary Purpose of Organizational Unit
The TEACCH Autism Program began in 1972 as a system of university-based regional centers to serve children, adolescents and adults with Autism Spectrum Disorder and their families. As part of the University of North Carolina at Chapel Hill, the program has an active clinical, teaching, and research program. TEACCH operates seven community regional clinics across the state. Each center offers a set of core services along with unique demonstration programs meeting the needs of individuals with ASD, their families, and professionals across the state of North Carolina. Also, part of TEACCH are the Carolina Living and Learning Center, a residential/vocational training facility for autistic adults as well as an Employment Services program providing Job Coaching and related services to adults on the spectrum.
TEACCH is part of the North Carolina Area Health Education Centers (AHEC) program and faculty are actively involved in student and professional training activities within the state, nation, and across the world. All TEACCH programs are coordinated through a central administration and research unit in Chapel Hill, North Carolina.
TEACCH provides clinical services such as diagnostic evaluations, psychotherapy, speech language therapy, and parent support groups. In addition, TEACCH conducts training nationally and internationally and provides consultation for teachers, residential care providers, and other professionals from a variety of disciplines. Research activities include clinical trials intervention and implementation studies.
This position is located at the TEACCH clinic located in Chapel Hill, NC.
TEACCH is part of the North Carolina Area Health Education Centers (AHEC) program and faculty are actively involved in student and professional training activities within the state, nation, and across the world. All TEACCH programs are coordinated through a central administration and research unit in Chapel Hill, North Carolina.
TEACCH provides clinical services such as diagnostic evaluations, psychotherapy, speech language therapy, and parent support groups. In addition, TEACCH conducts training nationally and internationally and provides consultation for teachers, residential care providers, and other professionals from a variety of disciplines. Research activities include clinical trials intervention and implementation studies.
This position is located at the TEACCH clinic located in Chapel Hill, NC.
Position Summary
This position is assigned to the Chapel Hill TEACCH Center which serves counties throughout the central region of NC. The primary role of this position is to manage clients (patients) coming into the clinic including communicating with patients and clinical staff to coordinate and schedule clinical visits across a variety of clinical services. Additional roles include management of the referral process to ensure it is successfully completed, general clerical and administrative support to the Clinical Director and other clinical staff, maintenance of client charts, and support for the training program.
Minimum Education and Experience Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Required Qualifications, Competencies, and Experience
- Office administration experience is required.
- Demonstrated ability with Microsoft Office (e.g., Word, Excel, Teams, Outlook) and other computer applications is required.
- Demonstrated accuracy/attention to detail is required.
- Demonstrated written and verbal communication skills as well as interpersonal skills required.
- Demonstrated ability to prioritize and manage multiple priorities required.
- Demonstrated customer service skills required.
- Demonstrated ability to problem-solve both unusual and routine issues required.
- Demonstrated experience with coordinating events or meetings is required.
Preferred Qualifications, Competencies, and Experience
- A bachelor’s degree in business, communications, healthcare management or a related field or equivalent combination of education and experience.
- Preference for medical/behavioral health office experience.
- Working knowledge of CPT and ICD-9/ICD-10 coding.
- Experience working with and Electronic Medical Recordkeeping (EMR) system such as EPIC.
- Experience with verifying and requesting authorizations from client/patient medical/behavioral health insurance.
- Bilingual in Spanish highly desirable.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Evening work occasionally, Overtime occasionally, Weekend work occasionally
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