The Massachusetts Rehabilitation Commission is seeking a mission-driven, highly organized problem solver to fill the role of VR District Administrative Services Coordinator for the North District. This position is responsible for completing and overseeing district-wide administrative duties to support the District Directors (DDs) and Business Improvement Partners (BIPs).

The selected candidate will report to the District Director and provide support to the Business Improvement partners. This role will assist DDs with compliance reports, hiring processes, data collection, fiscal and budgets and will assist with technical assistance and training for other administrative roles in the districts. Support to the BIPs would include ESU maintenance, manage the Enterprise Invoice/Service Management (EIM/ESM) and Contracts Management database, prepare quarterly roll up reports, organize Provider meetings and reporting and support with contracting and amendments. Works closely with Office of Financial Management and Budget (OFMB) to create, analyze, and verify fiscal reports. Expertise with MRCIS, MMARS, Commbuys and other related state platforms Provides technical assistance, training and support to the Office Support Specialist I & II as needed. Provides administrative coverage to Area offices as needed. All other duties as determined by the District Directors.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Perform, coordinate, and monitor administrative or operational services (e.g., administrative/clerical, budgetary, payroll, procurement, purchasing, human resources, and/or building operational services) for District Directors or Business Improvement Partners to support efficient operations.

• Manage, provide, and collect reports for monthly Area Director Reports, encumbrances, and purchases, collect and e-file reports monthly from providers, review for completion, track non-compliance and report to BIPs.

• Review and update info from ESU, initiate all new ESU user requests, Activating and entering contracts in EIM.

• Training of clerks in the District or Statewide.

• Assist clerks or supervisor in the execution of their duties by making recommendations more efficient workflow processes, resource needs, building operational changes, etc.to improve efficiency and work effectiveness. Oversee District clerk meetings

• Enter content/scope, and amendments into CMDB.

• Enter Data into MRC tracking and data reports, including inputting data from statistical reports and as amendments occur.

• Assist DDs with the hiring process when filling vacancies. Participate in interview committees for clerk positions in the district or other departments. Facilitation of hiring for temps to fill in gaps.

• Participate in regular meetings with District Business Improvement Partner (BIP) and Business Financial Manager (BFM) and other Agency professionals to exchange information, discuss new policies and procedures, and recommend solutions to mutual problems and those presented by management.

• Schedule and take minutes for AD & Provider meetings. Disseminate updates.

• Scheduling Quarterly Meetings with offices and providers, including setting up remote meetings.

• Perform other duties as required.

Required Qualifications:

• Excellent written, oral, and digital communication skills.

• Ability to organize large amounts of information and manage multiple projects at one time.

• Knowledge of the principles and practices of office management.

• Ability to understand, explain and apply the laws, rules, policies, and procedures governing assigned unit activities.

• Strong time management, planning, and organizational skills.

• Ability to think creatively, analytically, and to work proficiently

• Ability to deal tactfully, maintain harmonious working relationship with others and establish rapport with persons from different ethnic, cultural and/or economic backgrounds.

• Ability to use a computer to conduct research, manage databases, and/or produce written documents.

• Proficient usage of Microsoft Office products including Excel and Outlook and other software programs.

Preferred Qualifications:

• Strong knowledge of human resources, purchasing, budgetary, and/or payroll practices, guidelines, and techniques as required by the assignment.

• Knowledge of the types and applications of standard electronic filing systems.

About the Massachusetts Rehabilitation Commission

MRC provides services that break down barriers and empower people with disabilities to live life on their own terms. Our programs focus on vocational rehabilitation, community living, and disability determination for federal benefit programs. We are change agents and community builders. And we put the people we serve at the heart of everything we do. We envision a Commonwealth that is open to all, where everyone can seize their true potential and contribute fully to our communities and the world. Together with stakeholders, partners, and allies, MRC collaborates, problem solves, and innovates to bring about a better Massachusetts for everyone—one that is truly equitable, accessible, and inclusive.

For more information about our agency and programs visit: www.mass.gov/mrc

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option 2.

Applicants should submit a cover letter and resume for the Administrative Services Coordinator - North District requisition.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!