Job description

Job Describtion

ABOUT AXCEX MEDIA, LLC.
We are a national systems integrator specializing in voice and data communications across multiple industries including professional sporting venues, national hospital systems, transcontinental data centers and global hotel chains.

WHAT WE PROVIDE
Voice and data systems, small cell, DAS, WiMax, LTE, telemetry systems and other data communications infrastructure.

WHO WE ARE LOOKING FOR:

- Someone who is ready for an opportunity to grow and develop a long term career with a company invested in employee advancement

- A capable proactive individual with a can do attitude to support the day-to-day operations of our business

- Detail oriented individual who takes pride in their work ethic

- People person who is looking to expand their customer service skills and interact with management and coworkers daily

- Team player that is willing to step outside of job scope in order to lend an extra hand when issues arise or help is needed

- Someone who welcomes feedback, eager to learn, and takes accountability seriously

REQUIREMENTS:

• A high school diploma or equivalent
• One to three years of progressive experience and responsibility in an administrative position.
• Effective communication skills (orally and written)
• Strong organizational skills
• Experience with data entry, record keeping and computer operations
• COVID-19 Vaccination Card
• Some bookkeeping experience preffered.

JOB DUTIES:

- Assist with office duties as needed and directed by management

- Maintain all customer's records, documenting any interaction with customer accounts

- Following and implementing all company policies, procedures and guidelines

- Managing large call volumes of inbound/outbound calls

- Handling all customer's complaints, providing adequate solutions and alternatives within
a timely manner

- Following up with customers to determine if issues have been resolved

- Booking appointments, meetings, etc.

WHAT WE OFFER:

- Competitive compensation package

- Comprehensive benefit package

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

- Paid vacation

- Weekly salary

COVID-19 precautions
We proudly follow CDC guidelines and require proof of vaccination from ALL employees

Job Types: Full-time, Contract

Pay: $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Microsoft Excel: 1 year (Required)
• Microsoft Office: 1 year (Required)

Work Location: Remote

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