Administrative Assistant – Posting #22-160
Full Time
Vancouver, WA 98682
Posted
Job description
Agency Background:
Lifeline Connections is a not-for-profit agency that is recognized as a leading behavioral health treatment provider in Washington State, offering a full continuum of care for individuals who have a behavioral health condition. Lifeline Connections' patients receive an unprecedented level of care by highly skilled professionals who know how to help people find and sustain long-term recovery. For over sixty years Lifeline Connections has provided hope, help and healing to thousands of individuals in Washington State and within the Portland, Oregon metro area.
Lifeline Connections is a not-for-profit agency that is recognized as a leading behavioral health treatment provider in Washington State, offering a full continuum of care for individuals who have a behavioral health condition. Lifeline Connections' patients receive an unprecedented level of care by highly skilled professionals who know how to help people find and sustain long-term recovery. For over sixty years Lifeline Connections has provided hope, help and healing to thousands of individuals in Washington State and within the Portland, Oregon metro area.
Administrative Assistant – Posting #22-160
Major Duties:
The Administrative Assistant position works under the supervision of the Clinic Coordinator. This position provides assistance and support to patients seeking Medical and medication assisted treatment services. This position does not provide clinical services to agency patients. In fulfilling these duties, the incumbent performs the following duties independently:
Ensures a safe environment that promotes recovery for patients;- Assist patients as needed with necessary documentation needed for treatment;
- Create and maintain staff schedules in the Agency’s EHR.; responsible for daily adjustments, scheduling and rescheduling;
- Will work as part of the agency treatment team;
- Alert necessary staff members of what is needed for each patient;
- Work as part of the billing unit, functioning as a team to ensure proper services are received by each patient;
- Provide advocacy and assist in facilitating access to necessary community resources;
- Contact insurance companies for explanation of benefits (if applicable);
- Complete data entry of necessary documentation needed for billing;
- Maintain complete and up to date files that document all services and contacts provided consistent with the requirements of WAC and agency policy;
- Input necessary documentation needed for billing purposes;
- Supports and implements agency policies and procedures;
- Works as a team member, including coverage of services and helping others as needed to contribute to the overall success of the department;
- Maintain privacy of confidential records, correspondence and/or files;
- Scheduling of patients;
- Maintain lobby appearance and supplies;
- Answering and transferring calls to appropriate entities;
- Other duties as assigned.
Requirements:
- High School diploma or equivalent required;
- College coursework preferred;
- Minimum of one-year experience in a medical office as an administrative assistant/front desk preferred;
- Experience with EPIC electronic health record preferred;
- Scheduling knowledge preferred.
- Great attendance;
- Ability to communicate clearly both writing, verbally, and with others to understand and convey information.
- Ability to produce accurate reports, forms, data sheets, etc.; working with word processing, spreadsheet, and database software to complete administrative tasks.
- Ability to maintain composure when interacting with uncooperative or aggressive people;
- Strong ability to multi-task and problem solve; strong organizational and prioritization skills.
- Provide excellent customer service
- CPR/1st Aid Certification required for residential unit staff members;
- Ability to work well with others.
Salary: $17.00 - $17.50/hr DOE
Application Process:
Submit a cover letter and resume to Human Resources. We will only accept resumes with a cover letter specifying the position title and posting number of the position you are applying for. For more information on this and other positions, please visit our website at www.lifelineconnections.org
The Benefits:
Lifeline Connections is striving to be your employer of choice by offering our regular/full time employees a generous benefits package. The plan covers 85% of medical, dental, and vision costs at the employee level and 75% for all dependent plans. The majority of out-of-pocket costs for co-pays, prescriptions, and deductible under the medical plan are also covered. We also have employer paid Short Term Disability, Long Term Disability, Life Insurance and supplemental coverages.
Our fulltime employees and some part time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5%. On top of all that, our fulltime employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 3 personal holidays and 10 paid holidays per year!
There are many other supplemental benefits we are glad to offer such as tuition reimbursement and discounted cellular service amongst others.
Send us your resume and let's talk about you joining our team!
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