Job description
Principal Accountabilities:
Answers incoming calls, screens and directs calls to the appropriate person
Greets visitors
Maintain front desk area in a neat and organized fashion
Sorts and delivers mail daily
General filing
Accounts Receivable (A/R) data entry
Monitors invoices for tax-exempt status, delivery charges, and freight charges and add/modify if needed
Receives packing lists once purchase orders have been checked in
Scan daily manifests
Monitors transfers (old and/or disputed)
Orders office and warehouse supplies as needed
Demonstrate products, explain product features, and solicit orders
Recommend products to customers based on customer’s needs and interests
Answers customers’ questions about products, prices, availability, and product uses and schedules appointments
Estimate or quote prices, explain warranties, and delivery dates
Prepare estimates and bids that meet specific customer needs
Follow-up on estimates and bids submitted to customers
Provide customers with product brochures or catalogs
Consult with clients after sales to resolve problems and provide ongoing support
Monitor product innovations, and competitors’ products, pricing, and sales
Process Return Goods and update Returns Goods Queue
Provide the Branch Manager with reports or additional tasks as requested
Attend industry trade shows and product training when needed
Other duties as assigned
Minimum Education/Experience Required:
High School Diploma required, or it's equivalent
Minimum of 2 years of customer service experience
- Kitchen & Bath Design experience preferred but not required
Knowledge, Skills, and Abilities Required:
Must be friendly and have a positive attitude
Self-motivated
Critical thinker-using logic and reasoning to identify alternative solutions
Must have a working knowledge of Microsoft Office
Ability to learn Eclipse software
Must be very detail-oriented and focused for accuracy
Ability to perform assignments with minimal supervision and under tight deadlines
Requires maturity and experience to interface with all levels of management, personnel, and customers
Must have strong interpersonal communication skills
Must maintain a patient and professional attitude while managing a busy workload
Strong organizational skills required
Must be able to determine and prioritize workload
Willingness to travel
We offer a competitive salary and an outstanding benefits package, including the following:
- Medical (BCBS of Illinois-PPO-$500 deductible)
- Dental
- Vision
- Voluntary Term Life
- Medical & Dependent Care Flexible Spending accounts
- 401k
- Paid Time Off (PTO)
- Holidays-8 paid days
Benefits covered 100% by Connor Co. for full-time employees include:
- $10,000 in life insurance
- Short-Term Disability
- Long-Term Disability
To learn more about Connor Co., please visit us at www.connorco.com.
Please apply on our job board: Connor Co. Career Opportunities
Due to Covid-19, we are not accepting applications in person.
No phone calls, please.
At Connor Co., people make a difference!
*
Education*
Preferred
- High School or better
Licenses & Certifications
Preferred
- Drivers License
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: One location
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