Administrative Assistant/Office Assistant

Full Time
Allentown, PA 18102
Posted
Job description

Job Description
Job Summary
Job Title: Administrative Assistant
Department: Administration
Reports To: HR Manager-MD

Basic Function:

Responsible for relaying incoming telephone calls, greeting visitors in a professional manner, and performing various clerical duties such as but not exclusive to schedule patients, demographic and insurance data entry collecting payments, filing, faxing documents,EMR E Clinical Works -Epic Documentation -Basic Excel Reports

Responsibilities:

  • Answer multi-line telephone system, take accurate messages, and transfer telephone calls to the appropriate person in an efficient manner.
  • Greet and screen incoming Patients and visitors in a professional manner, and promptly notify appropriate person of their arrival.
  • Open and distribute incoming mail on a daily basis, and prepare outgoing mail.
  • Operate standard office equipment including:
  • Multi – line telephone system
  • Photocopy, Printer, Scanner and Facsimile machine
  • Calculator
  • PC
  • Monitor facsimile machine, direct incoming documents, and send documents through facsimile as requested.
  • Type correspondence and memorandums in proper format as assigned.
  • Maintain an adequate office supply inventory and requisition additional items as needed.
  • Contact appropriate company for necessary preventative maintenance and service in the office.
  • Contact insurance company for eligibility verification, referrals and / or precertification /authorization for patient’s treatment.
  • Collaborate with Payroll and Office Supplies
  • Perform other duties as assigned.

SKILLS:
Oral Communication Skills
Written Communication Skills
Telephone Etiquette
Proofreading Skills
Customer Service
Diplomacy
Professionalism

Filing

Math Aptitude

Organization
Time Management
Computer Literacy
Keyboard Skills
Education / Training

High School Diploma-MA or medical terminology preferred

Experience:

Prior general Medical office experience desirable
Medical Terminology Knowledge a Plus
Bilingual -Spanish a plus
Electronic Medical Record Knowledge preferred
Job Type: Full-time

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

  • Paid time off
  • Professional development assistance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
Maximum Covid 19 Precautions for our employees are on place

Education:

  • High school or equivalent (Required)

Language:

  • Spanish (Required)

Security clearance:

  • Confidential (Required)

Work Location: In person

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