Administrative Assistant/Office Assistant
Job description
Job Description
Job Summary
Job Title: Administrative Assistant
Department: Administration
Reports To: HR Manager-MD
Basic Function:
Responsible for relaying incoming telephone calls, greeting visitors in a professional manner, and performing various clerical duties such as but not exclusive to schedule patients, demographic and insurance data entry collecting payments, filing, faxing documents,EMR E Clinical Works -Epic Documentation -Basic Excel Reports
Responsibilities:
- Answer multi-line telephone system, take accurate messages, and transfer telephone calls to the appropriate person in an efficient manner.
- Greet and screen incoming Patients and visitors in a professional manner, and promptly notify appropriate person of their arrival.
- Open and distribute incoming mail on a daily basis, and prepare outgoing mail.
- Operate standard office equipment including:
- Multi – line telephone system
- Photocopy, Printer, Scanner and Facsimile machine
- Calculator
- PC
- Monitor facsimile machine, direct incoming documents, and send documents through facsimile as requested.
- Type correspondence and memorandums in proper format as assigned.
- Maintain an adequate office supply inventory and requisition additional items as needed.
- Contact appropriate company for necessary preventative maintenance and service in the office.
- Contact insurance company for eligibility verification, referrals and / or precertification /authorization for patient’s treatment.
- Collaborate with Payroll and Office Supplies
- Perform other duties as assigned.
SKILLS:
Oral Communication Skills
Written Communication Skills
Telephone Etiquette
Proofreading Skills
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Computer Literacy
Keyboard Skills
Education / Training
High School Diploma-MA or medical terminology preferred
Experience:
Prior general Medical office experience desirable
Medical Terminology Knowledge a Plus
Bilingual -Spanish a plus
Electronic Medical Record Knowledge preferred
Job Type: Full-time
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Maximum Covid 19 Precautions for our employees are on place
Education:
- High school or equivalent (Required)
Language:
- Spanish (Required)
Security clearance:
- Confidential (Required)
Work Location: In person
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