Job description

ABA Centers of America is a vertically integrated behavioral healthcare organization that impacts countless lives, providing industry-leading ABA therapy and Mental Health Services through in-home, in-community, and in-clinic care. At ABA Centers of America we focus on excellence, we always strive to provide unsurpassed quality care with a staff of over 400 team members that is growing at a rate of 100-150 new team members monthly. We are currently effectuating our hypergrowth strategy that incorporates 50+ de novo clinic openings in the next 2-3 years, across the Eastern United States and broader markets to include Texas. This is an opportunity for the right ambitious candidate to join us in revolutionizing the ABA therapy space. The right candidate will be an integral part of building a Unicorn, that will improve tens of thousands of lives. By leveraging our existing behavioral healthcare infrastructure, ABA Centers of America is the fastest growing provider of best-in-class ABA therapy to individuals with Autism in the United States. Our customers come first and are at the center of everything we do.

The Administrative assistant works under the Executive Assistant and is responsible for client reception, inputting schedules, general office support and clerical functions.

Daily functions

· Ensure general management of the office, overseeing supply needs, effective communications, and other types planning.

· Maintain facilities management, including space, cleanliness, relations, and facilitation of all office functions and services.

· Act as primary liaison between the company, staff, and office building management, providing information, answering questions, and responding to requests

· Oversee and achieve organizational goals while maintaining an efficient, productive, and positively cultured office and employee experience

· Warmly greet visitors to our facility; answer and direct phone calls promptly, fielding solicitors/cold sales calls; and maintain office efficiency arranging necessary repairs

· Perform a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets, forms, and faxes; and sorting and distributing incoming mail

· Schedule and track meetings and appointments

· Assist director of operations in inputting staff schedules.

Requirements
- High school diploma

- 2-5 Years of experience in administrative office functions preferred.

- Ability to communicate effectively both orally and in writing

- Proficient with technology

- Strong people and communication skills

- Ability to communicate with various departments

- Strong time management and multi-tasking ability

- Proficient in Microsoft office with an aptitude to learn new software systems

- Solid interpersonal skills

- Comfortable handling confidential information

- Ability to adapt to changing situations in a calm and professional manner

ABA Centers of America Culture
ABA Centers of America is a supercharged environment propelled by collaboration through our philosophy: “Empowering Your Ambition.” The expectation for each team member is to provide a highly supportive high-performance work environment. ABA Centers of America team members are charged with:

• Identifying challenges and collaborating with team members to devise creative solutions and measurable outcomes
• Motivating team members to be their best while holding them accountable to maintain the company’s excellent service standards
• Establishing and maintaining open and honest communication, always sharing information
• Continual learning, teaching and development
• Leading and driving initiatives to completion

Technology
Technology is an essential part of managing the needs of our business. Team members are expected to use the instruments and systems identified as efficient and effective methods to manage day-to-day operations in their role. We encourage feedback on new and emerging systems and/or instruments that may promote more efficiencies and better performance.

HIPAA
Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team members are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks.

Reports all suspected violation of company’s HIPAA policies or procedures to Human Resources.

Environmental Stewardship and Safety

• All team members are responsible for preserving the cleanliness of the interior and exterior of the facility. Team members are expected to keep work and common break spaces tidy and to adhere to infection control protocols and policies.
• Team members are expected to adhere to facility safety requirements, report unsafe practices or equipment, and, if applicable, use the appropriate protective equipment as needed.
• Depending on role, and during the daily course of duties, team members may have to lift, twist, pull or push. Team members must be able to manage these activities up to 60 lbs.
• Any accident or incident must be reported immediately to a member of management for proper recording.

Candidates must meet the company’s hiring criteria to include a pre-employment background investigation and drug test. We are an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

We offer a competitive compensation and benefits package including a base salary with performance-based incentives, medical, deal, vision, short/long-term disability, life insurance and 401(k).

Job Type: Full-time

Pay: $45,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Nashua, NH 03060: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

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