Job description

CLASSIFICATION: Exempt

REPORTS TO: CFO

LOCATION: Corporate Office, Bakersfield CA

Job Summary:

This position reports to the Chief Financial Officer and is responsible for managing and enhancing all aspects of billing and collection efforts for the firm with a highly international customer base. The ideal candidate will have effective communication and problem-solving skills as well as a proven ability to build and maintain strong relationships.

This role requires well developed skills in accounting, business analysis, and process improvement. The successful candidate will have an ability to thrive in an environment of rapid change; work effectively within cross-functional teams; will be highly resourceful; able to deliver strong results; have a passion for operational excellence and possess a strong set of communication and analytical skills. A change agent of processes and development of talent is critical to the success of this role.

Duties/Responsibilities:

Collections, Invoicing and Supervising

Manage international client portfolios and work in process.

Respond to client inquiries regarding billing and revisions.

Adopt and manage collection strategies aligned with various customer types including strategic accounts, mid-tier, and small accounts.

Design and implement processes to improve collections efforts.

Coordinate with attorneys (internal and external as needed), the implementation of appropriate billing actions for past due accounts and collection procedures for problem accounts.

Maintain records of collection procedures implemented for client accounts using ERP system.

Prepare and analyze reports on delinquency activity and status to improve collections efforts and effectiveness.

Calculate and maintain the reserve for uncollectible accounts.

Review and enhance existing collections policy and procedures to establish effective guidelines and practices.

Analyze the Receivable balance and collections in order to prepare reports (DSO, etc.) and trends to communicate to senior management on a weekly, monthly, quarterly and annual basis.

Adopt and manage collection strategies aligned with various customer types including strategic accounts, mid-tier, and small accounts.

Understand the different IFG billing process and assist with creating and reviewing reports used to generate invoices

Assist with the creating invoices to ensure monthly deadlines for invoicing are met

Working with internal teams to help complete billing requests in our queue.

Proactively seek to improve internal methods to ensure company meets monthly and quarterly financial goals by meeting invoicing deadlines

Document best billing practices to promote consistency in how we handle the various requests

Supervise Collections Specialist and build the team as necessary

Responsible for the development and implementation of goals, policies and procedures, and training that provide efficient collection of Accounts Receivables and best invoicing practices

Manage daily productivity of staff to meet and exceed company objectives.

Required Skills and Abilities:

1. Strong problem analysis and solving skills.

2. Bi-lingual is a must. (Spanish)

3. Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty.

4. Strong analytical and financial abilities.

5. Ability to manage high volume client portfolios.

6. Excellent time management skills.

7. Exceptional oral and written communication skills.

8. Strong influencing skills, ability to interact with and influence attorneys, clients and all levels of management and staff within the firm.

9. Proficiency with ERP system--SAGE (preferrable), and MS Office, Word and Excel.

10. Well-organized, extreme attention to detail and a self-directed individual.

11. Drives business results through clear communication, empowerment and collaboration.

Education and Experience:

1. Bachelor’s degree in Accounting, Finance, or related field.

2. 5 years of Billing Management experience.

3. International billing and collections experience highly preferred.

Physical Requirements:

1. Prolonged periods of sitting at a desk and working on a computer

2. Must be able to lift 15 pounds at times

3. Must be able to access and navigate each department at the organization’s facilities

Job Type: Full-time

Pay: $80,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance
• Work from home

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Bakersfield, CA 93312: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Billing Management: 5 years (Required)
• Microsoft Excel: 5 years (Preferred)
• International Billing: 1 year (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Bakersfield, CA 93312

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