Job Description

Is going the extra mile part of your life philosophy? Do you thrive in a fast-paced, constantly adapting environment? Do you pride yourself on solving problems, finding solutions and taking care of our customers and prospects? We are seeking a highly motivated and energetic individual with a love for sales and building customer relationships. There are terrific growth opportunities as Newhaven Display is expanding rapidly. Will you "Own" your position? Excellent training program provided.

Responsibilities

Maintain existing and developing new customers through individual account support. This includes, but is not limited to:

• Maintain an ongoing connection to support orders, resolve conflicts and develop future business.
• Maintain accurate forecasts and provide the Sales Manager with regular updates related to ongoing opportunities and projects, competitive analysis, market trends and territory opportunity.
• Treat all customers and prospects with the utmost respect. Keep them smiling. :-)
• Develop individual sales plan / forecast with the Sales Manager and meet or exceed the sales objectives on the assigned territory.
• Work to protect all existing market share and expand products sold and volume at assigned accounts.
• Work with Engineers to provide technical assistance to customers utilizing industry and product knowledge.
• Follow up on business leads assigned by management, marketing, technical department or by vendor partners.
• Implement promotions, programs, new products, etc. as directed.
• Offer add-ons, up-sell, and alternative product offerings.
• Oversee timely responses to RFQ’s and other inquiries for the assigned accounts by coordinating efforts with Customer Service and Engineers.
• Maintain current knowledge of market conditions and trends; keep management informed of local competition and market conditions.
• Work with appropriate internal personnel to maintain customers' purchase/discount/pricing/terms files as needed.
• Prepare status reports to include sales call activity, orders, required follow-up, and progress to goals.
• Assist and resolve customer requests and/or problems in a prompt and professional manner.
• Develop and maintain a level of technical knowledge to ensure an appropriate level of understanding of the company’s represented products, services, and their application to the customer.
• Display knowledge of the company’s product lines and pricing.
• Develop sales strategies, programs, and plans for existing and potential accounts.
• Develop annual objectives and sales action plans and monitor actual results vs. plan results during the year.

Requirements

• Associates degree or higher.
• Minimum 3 years of prior sales in B2B environment desired.
• Impeccable verbal & written communication skills; Excellent listening skills.
• Ability to use MS Office, particularly Excel and Word, internet and email (Outlook).
• Display and encourage a positive attitude is a MUST.
• Self-Motivated, entrepreneurial mindset with a self-starter drive.
• Organized and detail oriented.
• High level of professionalism.
• Willing to travel on occasion (key accounts, trade shows) <10%.
• Is not hesitant to make calls and to meet customers or prospects eye-to-eye.
• Has a strong competitive side to be the best.
• Has determination and confidence.
• Coachable and willing to learn.
• Is not afraid to express his/her opinions on how to make the position better with the Sales Manager.
• Must be able to work independently and not be afraid to "push the envelope".
• Strong work ethic and a passion for technology, people and processes.
• Is NEVER satisfied with their sales results, always wanting more!
• Strong time management, organizational, and follow-up skills.
• Persuasive, diplomatic; strong ability to sell to/penetrate major accounts.
• Proven analytical and problem-solving abilities.