Job description
Remote
Account Executive
Sales | Remote, USA
At Fulcrum, we help our customers to optimize safety and quality inspections, protect property and secure assets, build, maintain and enhance infrastructure, stay compliant, and keep projects on track . Our SaaS platform allows customers to rapidly onboard, develop and deploy applications without coding, gaining the insight needed to optimize field operations. We are committed to an environment of continuous learning to meet the dynamic technology and business requirements of the markets we serve.
Summary
Summary
The Account Executive is responsible for both closing new customer business and expanding existing accounts in their assigned territory. The ideal is a highly motivated individual who is able to effectively sell across a variety of industries and customer profiles in both transactional and consultative sales cycles. Required skills:
Strong prospecting, qualifying, and closing skills
Excellent negotiation and communication skills both in person and virtually
Excellent written and verbal communication skills and strong phone presence
Proven track record in SaaS sales with a history of exceeding revenue goals
Ability to work independently and in a team environment
Detailed-oriented, well-organized, punctual, and must be able to keep up-to-date records on accounts and opportunities in Salesforce
The high level of activity requires the individual to balance a range of responsibilities including outbound calling as well as territory and account support activities.
Roles & Responsibilities
- Become a Fulcrum product expert including the product's technical workings and practical business application
- Manage a portfolio of existing customers and work closely with them to assure their success with the software. Develop strong relationships with customers to protect ongoing revenue stream and identify/recommend upsell/cross-sell opportunities
- Close new customers and manage them through the implementation process to ensure they successfully adopt Fulcrum’s Service
- Drive regular account reviews with customers and provide strategies to optimize return.
- Work closely with internal departments such as Customer Success, to provide services required to meet customer expectations
- Maintain a positive interactive working relationship with Product Management and Product Engineering to resolve issues and to communicate customer needs for future product enhancements
- Maintain up-to-date and accurate sales forecast on a weekly cadence
Qualities we're looking for
- A “get it done” attitude. Identify next actions, communicate intent, and execute. We're a fast-paced team, and this role covers a wide area, so a results-driven mentality is critical.
- Ownership thinking. Have the ability to take ownership and make decisions. Passion and self-motivation are key. We don't micromanage, so you'll be expected to own and deliver.
- The desire to build something great and bring technical solutions to people to solve their problems.
- Curiosity and a love of learning. We are constantly seeking to go deeper in our understanding of our customers’ business needs and to increase our own skills.
We offer an opportunity to make daily impacts in support of our aggressive strategic growth plans as well as experience professional and personal growth as an integral part of a high-tempo, unique culture. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A successful candidate will be subject to reference checks and business due diligence verification. Fulcrum also offers an outstanding benefits package including medical, dental, vision, 401(k) and more. For more information please visit www.fulcrumapp.com.
Fulcrum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fulcrum complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Fulcrum participates in E-Verify.
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