Job description

JOB DESCRIPTION
An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.RESPONSIBILITIES
An accelerated and intensified development position designed for experienced retail store managers from other retail companies to become familiar with Bridgestone Retail Operations (BSRO) policies, procedures, product lines, organization, sales programs, etc. Training is designed as a function of the incumbent’s background and the intended Store Management assignment and is geared towards developing the candidate’s ability to lead and manage his/her own store.
Job Duties:Actual assignments during this period will include:

• In-Store Customer Service Positions– at various locations throughout the region to allow the incumbent exposure to providing exceptional customer service and being exposed to various store locations, store managers, existing equipment, policies, programs, etc. (60%)
• Training Sessions and Travel Time with Region Staff Members (Region Manager, Finance Leader, HR Business Partner, Education Partner. (15%)
• Specific Store Location Assignments where incumbent will virtually “shadow” the store manager throughout the work day and will observe/perform many of the actual store manager functions as required and available. (15%)
• Structured product, policy, and sales management training and development– incumbent will be required to complete all the currently require “core”, “position”, and “suggested” education modules required for the store management position during the training period. (10%)

Seeking a leader who can:

• Engage teammates and improve retention
• Deliver on commitments and key performance indicators
• Has a passion for developing others
• Lead and manage stores through change
• Properly recognize teammates for their accomplishments
• Take care of our customers and support the communities we serve
• Excellent leadership and coaching skills
• P&L Experience and responsibility
• Proven customer service excellence leaders. Experience resolving customer concerns and creating sustained customer loyalty
• Track record of top line sales growth and bottom line profit growth is preferred
• Responsible for developing strategies, setting personal goals, team goals, and resulting in successful implementation
• Track record of coaching and developing direct reports for personal and professional growth opportunities and career mapping
• Have held the ultimate recruiting, interviewing, selection, and termination responsibilities

QUALIFICATIONS
Minimum Requirements:

• 5+ years of Retail Management Experience
• College degree is preferred but not required.
• Must have a valid driver’s license
• Experience in the automotive industry is a plus!
• Candidate must be able to work a flexible schedule
• Military veterans encouraged to apply!
• Pre-employment drug test, physical exam and background check required.
• Flexibility to travel from store to store to engage in different strategic training programs
• Ability to relocate

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.EMPLOYEE TYPE
Regular'
'
Work Remotely

• No

Pay: $52,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift

Weekly day range:

• Weekend availability

Application Question(s):

• Must pass a pre-employment background check, drug test and physical.

Education:

• Bachelor's (Preferred)

Experience:

• Retail Management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: Multiple Locations

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