PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=156327

POSITION: Full-Time Academic Technology and Data Management Coordinator: Special Programs Coordinator; Library Services; Haverhill Campus; MCCC/MTA Unit Professional Position; 37.5 hours per week, Monday through Friday, 8:00 a.m. to 4:00 p.m.; Pay grade 4

Northern Essex Community College is hiring an Academic Technology and Data Management Coordinator to become an integral part of the library team. This is a public facing, student focused role requiring strong customer service skills, leading a team of students who assist other students with academic technology support. The position will be responsible for compiling library and computer lab data from various sources and managing the library's data analytics initiative.

RESPONSIBILITIES: Specific duties for this position include:

Academic Technology

• Assist students with academic technology related questions in a lab setting within the library.
• Hire, train, and supervise "student ambassadors" and/or other student employees to directly support students with in-person and remote assistance.
• Provide in-person, online, phone and email assistance to students, staff, and faculty.
• Plan and conduct academic technology-focused workshops for students.
• Utilize document, spreadsheet, database, desktop publishing, presentation, and other software.
• Serve as a resource for students and staff working with the Blackboard learning management system and Microsoft Office/Office 365 applications.
• Assist in the development of policies related to the library computer lab.
• Maintain inventory of computer lab supplies to insure continuous operation
• Other duties related to the operation of a computer lab in an academic library setting

Data Management

• Record and document statistics about the use of computer lab, library facilities and services.
• Compile and report data from various service points within the library, and assist librarians with data management.
• Manage the library's data analytics platform LibInsight
• Prepare regular administrative reports about library trends and outcomes
• Assist library administrator on annual reporting to IPEDS, ACRL, MCCLPHEI, and other agencies
• Use independent judgment and work effectively as part of a team and individually.
• The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Special Programs Coordinator - HB 1112.doc

SALARY: Anticipated salary range is $52,754.00 to $62,775 annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP

TO APPLY: To be considered for this position you must submit a cover letter & resume online using the link above.

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Elizabete Trelegan B-219, 978-556-3928/ etrelegan@necc.mass.edu. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=156327

MINIMUM QUALIFICATIONS:

• Candidate must have a BA/BS degree.
• Excellent knowledge of Microsoft Office/Office 365.
• Strong customer service skills, presentation skills, and a willingness to assist others.

PREFERRED QUALIFICATIONS:

• Experience using the Blackboard LMS in an academic setting.
• Understand and have experience with academic technology and tools such as printers, copiers, scanners, and other information sharing devices.
• Working knowledge of some iOS-based applications

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

COVID VACCINATION: Candidates for employment should be aware that all Northern Essex Community College students, faculty and staff have been fully vaccinated since January 3, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.