Academic Support Coach (PT)

Sugar Grove Campus
Part-time Support Staff

Hybrid Option:

Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.

Reporting to the Academic Success Initiatives Manager, the Academic Support Coach is a compassionate, committed, and energetic professional, who helps students stay engaged in their learning, by providing support in academic coaching and course navigation. This position utilizes best practices to assess the needs of students and connects them with campus resources.

Responsibilities

Partner with faculty to provide navigation that helps students overcome obstacles impeding academic success.

Provide students with strategies needed to be successful, self-regulated learners.

Review Smarter Measure results with students.

Foster a connection with other college departments to ensure high quality support is provided to each student.

Contact academically disengaged students to provide assistance with course navigation.

Monitor academically re-engaged students for period of time to track academic progress.

Visit classes within assigned disciplines.

Attend and complete assigned trainings and meetings.

Assist with identifying new intervention techniques and services, programs, and/or initiatives that would benefit students’ progress.

Assist with program activities, including documenting successes, data collection, reporting, and program evaluation.

Support continuous quality improvement activities related to student retention and completion.

Provide education and training to students on topics related to academic success.

Maintain confidentiality at all levels.

Other duties as assigned.

Competencies

Highly adaptable and creative in addressing student needs.

Resourcefulness, with excellent problem solving and research skills.

Requires empathy, compassion and an understanding of the cultural and social backgrounds within the Waubonsee community.

Excellent communication and the ability to establish trusting relationships.

Excellent presentation skills in speaking with various audiences.

Proactive and detailed oriented.

Able to learn, adapt, and utilize new technology quickly.

Being open to change and new methods in the assigned areas of responsibilities.

Ability to participate in a team-based approach to student success.

Knowledge of the student support services

Minimum Qualifications

Bachelor’s Degree in Education, or related field.

Experience working with diverse college student populations.

Proficient in technology including MS Office, with exceptional knowledge of Word, Excel and PowerPoint; experience with using cloud-based collaboration tools like Google Docs, Dropbox, and One Drive.

Ability to perform multiple tasks successfully in a fast-paced environment with limited supervision.

Able to adapt behavior or work methods in response to new information, changing conditions, or unexpected obstacles.

Ability to work a flexible schedule including occasional evenings and weekends.

Bilingual in Spanish/English strongly preferred.

Please attach the following documents when applying:

• Cover Letter-Yes
• Resume-Yes
• References-Yes (Can be provided at interview)
  
• Transcripts-Yes (Can be provided at interview)

Position Details
req1447
Grant Funded: No
Minimum Starting Rate: 25.50 - 25.50
Compensation Type: Hourly
Work Schedule: M-F 8 a.m. - 4:30 p.m.
Work Hours: 25 hours per week
Testing: Yes
Targeted Hire Date: 1/4/2023

Special Instructions: Please attach all required documents at time of application.

EOE, including disability and veteran