• Subject to guidelines and payable after completion of training

• You must display a positive, upbeat, team focused attitude
• You must be able to work calmly under pressure, while making time-sensitive decisions
• To achieve daily success, you must be able to work well as part of a team
• Being solution oriented and open to innovation
• We work in a fast-paced environment, being able to adapt to change quickly, is a necessity
• Achieving and maintaining excellence takes feedback, so you must be comfortable with receiving constant feedback on your performance
• You must be dependable, as the success of our team depends on it

• Utilize telephone, radio, and computers systems to skillfully respond to emergency and non-emergency situations, maintaining situational awareness, and provide first responder accountability during emergency and non-emergency responses.

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  Ask questions to interpret, analyze and anticipate the situation presented, to resolve problems, provide information, dispatch emergency services, or refer calls to other agencies or departments

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  Provide pre-arrival, lifesaving, and emergency instruction to the community during crisis or emergency situations

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  Provide instruction and general guidance to the community during non-emergency situations

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  Prioritize emergency and non-emergency request for assistance from the community, departmental members and fellow first responders, using established procedures and guidelines

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  Coordinate Police, Fire and other public safety and city department responses to emergency and non-emergency requests for assistance

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  Make quick decisions in emergency situations in the interest our community and other first responders

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  Perform general clerical and support duties, relative to Public Safety

• Must be at least 18 years of age

• Ability to read, write and speak English fluently

• Valid Texas Driver's License

• This position requires access to Criminal Justice Information & due to CJIS/FBI policy, applicants must be a U.S. Citizen

• Minimum of 1 year customer service experience

• Work requires knowledge necessary to understand basic operational, technical, reading, math and/or office processes. Level of knowledge equivalent to four years of high school or GED equivalency

• Ability to type at least 35 words per minute on a computer keyboard

• Candidate will be required to pass pre-employment screening which includes drug screen, polygraph, psychological, and background investigation.

• No Marijuana usage in the last calendar year

Our Schedule

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  We operate 24 hours a day, 7 days a week, including all holidays & weekends, so flexibility in your schedule is a must

• After graduating the Emergency Communications Academy, you will be assigned to 1 of 4 teams, working a 12-hour shift that meets the needs of the Emergency Communications Center

• A competitive pay, starting at $25.50/hour

• Competitive Lateral Pay Opportunities

• 3 to 4 days off per week

• Endless opportunities for skill advancement and training

• 2 to 1 match into Texas Municipal Retirement System

• Great Medical, Dental and Vision Insurance

• Paid Time off

• Stable work environment

• Tuition Reimbursement

• Certification Pay