Job description

Western Truck & Auto Maintenance is a very busy and consistently growing part of the Western Distributing Family. Serving Denver and surrounding areas for almost 90 years, we are a team you can build a career with. Our parts department is looking to add a top-notch 2nd shift counter specialist.

SUMMARY

Search, source, order and supply parts for our shop crew and customers. Handling all inquiries over the counter, through the shop, or on the phone.

Shift is Monday - Friday, 2:00pm - 10:30pm. Pays $20.00+ DOE, hourly and weekly.

ESSENTIAL DUTIES

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Answers phone calls, providing price quotes and other information.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Keeps current on new products and product updates.
• Maintains professional appearance.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand, climb, carry and balance.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• No weekends

Experience:

• Parts / Sales: 3 years (Preferred)

Work Location: One location

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